Always bought 2 copies for my laptop and desktop. Thinking my version had problems I made the mistake of uninstalling it and when I went to reinstall it, it failed because we bought it whilst my husband worked and now he is retired his email failed. Mark the replies as answers if they help. For many many years I have used Outlook, latest version was 16. Confirm if the Outlook issue can be fixed.Īny updates on your side, please feel free to post back for further discussion. Please go to Control Panel > Mail > Show Profiles, confirm if there is any profile listed. If there is an Outlook profile, please double-click to open it, select E-mail Accounts, remove any old email account in this profile.Īdditionally, please go to Control Panel > Credential Manager, remove any Outlook related credentials in Windows Credentials. What's this old college email account? Is this account configured in your earlier version of Outlook? Have you setup account in Outlook 2016 after installed Office 365 ProPlus? If I close the window, it just pops up again after a little while. Once the uninstall is complete, sign in again and select Other install options, choose the language and version you want (64 or 32-bit), and then select Install. >I do not want to use Outlook at all, but it causes recurring Windows Security windows to pop up looking for credentials for an old college email account that is now dead.
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